I've seen so many business owners lose their s**t when they get a customer complaint -

I’ve seen so many business owners lose their s**t when they get a customer complaint

I’ve seen so many business owners lose their s**t when they get a customer complaint. Here is my favorite mnemonic on how to deal with constructive criticism/suggestions from customers. A customer complaint is one of the best opportunities to learn. And to make that customer a raving fan of your business. #businesscoach #customercomplaints#customerservice#smallbusiness

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